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  • 辽宁11选五360:SIMULIA Advantage Support

    Optimizing user support for your simulation projects

    Support Overview

    SIMULIA provides high-quality technical support and related services as an important part of our relationship with our customers. The SIMULIA Advantage Support package fosters innovation and helps customers optimize user productivity with SIMULIA support expertise. It provides effective troubleshooting and advice to help support time-to-market initiatives for your products.

    SIMULIA Advantage level support is the standard for SIMULIA products, including Abaqus and SIMULIA SLM. Advantage support is included in the basic license fee for commercial annual licenses and is provided with other commercial licenses subject to payment of the applicable annual support fee.

    To get online support go to DS Support.

    Support Overview: SIMULIA Advantage Support includes:

    • Continuous product enhancement of the SIMULIA products
      • Regular migration to the latest software updates and maintenance deliveries allows customers to use the latest technology from SIMULIA for their simulation solutions, thereby extending the value of their software investment.
    • Support for non-defect issues, including initial advice on best practices for using SIMULIA products.
    • Local Support Office Access – 8/5 (8 hours per day, 5 days per week)
      • Telephone, e-mail and Web access by authorized contacts to a local SIMULIA office or representative in your country or time zone.
      • Available in the local language or English from 9 a.m. to 5 p.m., local time, Monday through Friday (except major local holidays; local time is defined as the time for the regional SIMULIA support office).
    • A password-protected, Web-based support system, available 24/7 (24 hours per day, 7 days per week)
      • Full access by all authorized contacts.
      • Visibility and storage of all of your organization's support incidents (with valid authorization).
      • E-mail notification of responses to your support incidents, as well as availability in the Web-based system.
      • Access to the DS Knowledgebase, which provides documented answers to common customer questions ranging from installation and licensing, to finite element modeling, scripting and customization.
      • E-mail notification of changes to the Q&A in the DS Knowledgebase for which you have requested notification.
    • Support for defect issues (software functionality, administration, installation, etc.), including delivery of corrective and maintenance solutions for reported defects. For critical situations, customers can initiate a maintenance escalation process through their local SIMULIA support office to accelerate resolution and correction of their problem.
  • 绿庭投资:股票交易异常波动公告 2019-06-15
  • “感知中国”系列活动走进意大利 2019-06-15
  • 交警送心梗司机就医不留名 工友抢拍背影照寻人 2019-06-12
  • 武汉市武昌区:“一网打尽·双网融合”服务群众零距离 2019-06-11
  • 熊出没!云南景东县首次利用红外相机拍到黑熊活动轨迹 2019-06-11
  • 全国科普日基层巡展怀柔站举办 展现创新驱动发展力 2019-06-10
  • 中国的故事邮路行者赵月芳:山路上走出来的十九大代表 2019-06-10
  • 艺峰家居黄志钦:行业需要我们,所以我回来了 2019-06-05
  • 把握和传承好“变则通”思想 2019-06-05
  • 始终如一的是:美国优先。 2019-05-30
  • 中国公司本地化运营蒙内铁路赢得肯尼亚民心 2019-05-26
  • 广西桂林消防宣传走进特殊学校 2019-05-26
  • 您访问的页面找不回来了 2019-05-19
  • “相信中华民族伟大复兴的中国梦一定会实现” 2019-05-19
  • 周国平:男女之爱已经很强烈了,但亲子之爱更强烈 2019-05-07